All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
International Shipping
At this time, we only offer shipping throughout the continental United States.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Shipping to P.O. boxes
We do not ship to P.O. boxes.
Refunds, returns, and exchanges
See our full return policy here: return policy page
We accept returns up to 30 days after delivery, if the item is in its original packaging, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at service@portabled.studio with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will do our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at service@portabled.studio.
